Front Desk & Security Coordinator

Midland Credit Management; Troy (MI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Healthcare Insurance

Tuition Reimbursement

Volunteer Time Off

Retirement Savings Plan

Paid Holidays

Team Building Activities

Wellness Program

Promotion from Within

Job summary

Encore Capital Group, perform front desk responsibilities at Midland Credit Management site in Michigan. The receptionist will manage visitor reception, answer calls, and route inquiries to appropriate personnel while monitoring site security and badge access.

Requirements include a High School Diploma, 1–2 years in a receptionist or customer service role, and proficiency with Microsoft Office tools. English is required; Spanish is a plus. Competitive pay and comprehensive benefits are offered.

Qualifications

• High School Diploma required.
• Associates degree in office management, security, public relations, or related field preferred.
• Strong customer service and communication skills.
• Experience with Microsoft Office Suite (Word, PowerPoint, Excel).
• English language required; Spanish preferred.

Responsibilities

• Greet and direct on-site visitors and announce them to staff.
• Monitor visitor access and issue badges as required.
• Answer telephone calls and route or take messages.
• Monitor security cameras and respond to security alerts.
• Maintain security logs and daily badge records.

Skills

Customer service

Communication

English fluency

Spanish preferred

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Office Suite

Job description

Encore Capital Group, perform front desk responsibilities at Midland Credit Management site in Michigan. The receptionist will manage visitor reception, answer calls, and route inquiries to appropriate personnel while monitoring site security and badge access.

Requirements include a High School Diploma, 1–2 years in a receptionist or customer service role, and proficiency with Microsoft Office tools. English is required; Spanish is a plus. Competitive pay and comprehensive benefits are offered.