Building Concierge & Safety Desk Clerk

National Church Residences; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

National Church Residences in Columbus is seeking a Desk Clerk to help maintain a safe, welcoming environment for residents and guests. You will monitor lobby activity, verify identifications, process guest check-ins, and handle mail distribution and basic payments.

The role requires strong customer service, reliability, and the ability to follow office procedures in a busy housing setting. You will coordinate with supervision for shift coverage, attend meetings, and uphold NCR standards for

Qualifications

• Minimum 1 year of current work experience.
• High school diploma or GED required.
• Excellent customer service and the ability to follow desk procedures.
• Strong organizational skills and effective communication.

Responsibilities

• Monitor lobby traffic and ensure guests check in/out with ID.
• Accept and account for rental payments.
• Log occurrences and follow desk procedures.
• Distribute mail promptly and conduct inspections of common areas.
• Report hazards to management and maintain safety logs.
• Coordinate shift coverage and notify supervisor for time off.

Skills

Customer service

Multi-tasking

Attention to detail

Communication skills

Teamwork

Education

High School Diploma or GED

Job description

National Church Residences in Columbus is seeking a Desk Clerk to help maintain a safe, welcoming environment for residents and guests. You will monitor lobby activity, verify identifications, process guest check-ins, and handle mail distribution and basic payments.

The role requires strong customer service, reliability, and the ability to follow office procedures in a busy housing setting. You will coordinate with supervision for shift coverage, attend meetings, and uphold NCR standards for