Front Desk & Security Admin – Probation Service

Ministry of Justice; Oklahoma; On-site; USD 30,000 - 40,000; Full time

Job summary

Ministry of Justice in the United States context is seeking an administrative professional to act as the first point of contact for visitors and to provide essential office-based support within the Probation Service Directorate at HMPPS. The role includes reception duties, handling inquiries, and ensuring smooth daily administrative operations.

The post holder will assist with mail, room bookings, security tasks, petty cash, and health and safety responsibilities, while offering coverage during

Responsibilities

• First point of contact for Probation Service visitors, greet in person/phone/email, log arrivals, issue passes and security fobs.
• Use tact to diffuse potentially violent situations and identify safeguarding/risk issues, escalate as needed.
• Answer enquiries about Probation Service and local support services, refer complex questions to a manager.
• Manage building logistics: mail, PPE, stationery, equipment, room bookings, event registration.
• Handle petty cash and travel warrants, transport between properties.
• Maintain Health and Safety, act as key holder, test alarms, monitor CCTV, assist evacuations.
• Log faults/maintenance, escalate issues, escort contractors as required.
• Provide confidential admin support to case administration: file updates, databases, documentation, scanning and archiving.

Job description

Ministry of Justice in the United States context is seeking an administrative professional to act as the first point of contact for visitors and to provide essential office-based support within the Probation Service Directorate at HMPPS. The role includes reception duties, handling inquiries, and ensuring smooth daily administrative operations.

The post holder will assist with mail, room bookings, security tasks, petty cash, and health and safety responsibilities, while offering coverage during