Front Desk & Scheduling Specialist (Patient Care)

ImageCare Centers; Middletown, Northern (NJ, KY); Hybrid; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Paid time off

Job summary

ImageCare Centers in Middletown, NJ is seeking a full-time Front Desk Associate to greet patients, answer calls, and schedule tests with clinic staff.

You will verify insurance information, collect payments when applicable, guide patients, and maintain patient confidentiality in a busy radiology office.

This role supports multiple locations, requires reliable attendance, and offers a patient-focused environment where teamwork and accuracy are valued.

Qualifications

• Answer incoming and internal calls and take messages.
• Schedule patient appointments for tests with the clinic staff.
• Maintain patient confidentiality and privacy in handling PHI.

Responsibilities

• Answer calls and take messages.
• Schedule appointments and confirm with patients.
• Assist patients and visitors with directions and questions.
• Verify insurance information and collect payments when applicable.
• Coordinate with other offices and locations as needed.

Skills

Customer service

Job description

ImageCare Centers in Middletown, NJ is seeking a full-time Front Desk Associate to greet patients, answer calls, and schedule tests with clinic staff.

You will verify insurance information, collect payments when applicable, guide patients, and maintain patient confidentiality in a busy radiology office.

This role supports multiple locations, requires reliable attendance, and offers a patient-focused environment where teamwork and accuracy are valued.