Front Desk & Scheduling Specialist — Clinic

Life Fitness Physical Therapy; Carney (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan

Paid time off

Professional development opportunities

Employee discount plans

Employee Assistance Program (EAP)

Job summary

Life Fitness Physical Therapy in Owings Mills, MD seeks a friendly Receptionist to be the first point of contact in our clinic. You will greet visitors, answer calls on a multi-line system, schedule appointments, and maintain a welcoming reception area.

The role requires at least 1 year of front desk experience, strong communication skills, and proficiency with Microsoft Word and Excel. You will support staff with clerical tasks and assist with basic patient care as needed.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of front office or reception experience.
• Excellent verbal and written communication skills.
• Strong proficiency in Microsoft Office Suite (Word, Excel).
• Outstanding customer service and interpersonal skills.
• Professional phone etiquette with multi-line systems.
• Ability to multi-task in a fast-paced environment.
• Excellent organizational and time management abilities.
• Basic computer literacy and ability to learn new software systems.

Responsibilities

• Greet visitors in a professional and courteous manner.
• Answer and direct calls using a multi-line phone system.
• Schedule and manage appointments using electronic calendars.
• Maintain a clean and organized reception area.
• Coordinate with staff regarding visitor arrivals and scheduling changes.
• Assist with patient care in the clinic as needed.
• Handle data entry and filing tasks.
• Operate standard office equipment including copiers, printers, and scanners.
• Support other administrative staff with clerical tasks as needed.

Skills

Verbal and written communication

Customer service

Phone etiquette

Multi-tasking

Time management

Computer literacy

Office equipment familiarity

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

Life Fitness Physical Therapy in Owings Mills, MD seeks a friendly Receptionist to be the first point of contact in our clinic. You will greet visitors, answer calls on a multi-line system, schedule appointments, and maintain a welcoming reception area.

The role requires at least 1 year of front desk experience, strong communication skills, and proficiency with Microsoft Word and Excel. You will support staff with clerical tasks and assist with basic patient care as needed.