Front Desk & Scheduling Pro - Patient Care

Guthrie; Tunkhannock (Wyoming County); On-site; USD 23,887 - 33,007; Full time

Job summary

A leading healthcare provider in Wyoming County seeks a Patient Service Specialist to provide direct office support and ensure excellent patient service. The role demands strong communication and organizational skills, with responsibilities including greeting patients, scheduling appointments, and managing insurance verifications. Ideal candidates will have a high school diploma, customer service experience, and a familiarity with medical terminology. This full-time position offers a competitive salary and requires flexibility and attention to detail.

Qualifications

• Must have customer service experience in a fast-paced environment.
• Medical office experience preferred.
• Knowledge of medical terminology is a plus.

Responsibilities

• Provide front office support in a patient-centered manner.
• Greet patients courteously and professionally.
• Schedule appointments and verify patient information.
• Ensure eligibility for insurance carriers and manage billing.
• Maintain strict confidentiality in accordance with HIPAA.

Skills

Customer service commitment

Excellent communication skills

Time management

Detail oriented

Flexibility

Education

High School diploma/GED

Graduation from Medical Office Assistant school

Tools

Computer applications

Job description

A leading healthcare provider in Wyoming County seeks a Patient Service Specialist to provide direct office support and ensure excellent patient service. The role demands strong communication and organizational skills, with responsibilities including greeting patients, scheduling appointments, and managing insurance verifications. Ideal candidates will have a high school diploma, customer service experience, and a familiarity with medical terminology. This full-time position offers a competitive salary and requires flexibility and attention to detail.