Front Desk Scheduler

Evolving Solution Services; Lincoln (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Evolving Solution Services in Lincoln, NE is seeking a Front Desk Scheduler to be the welcoming first point of contact for patients. The role involves greeting patients, collecting payments, verifying billing information, and handling clerical duties to prepare visits and coordinate with referring clinics.

Applicants should have medical/clinic experience and a high school diploma or GED; a college degree or certification is preferred.

Qualifications

• Medical/clinic experience is required.
• High School diploma or GED required; college degree preferred.
• Strong communication and confidentiality skills.

Responsibilities

• Greet patients and visitors in person or by phone.
• Maintain confidentiality of personal and financial information.
• Schedule appointments and manage patient flow with providers.
• Collect and update patient registration and billing information.
• Collaborate with health care team to ensure timely care.
• Perform other duties to support the clinic.

Job description

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Front Desk Scheduler

Full Time Lincoln, NE, US

3 days ago Requisition ID: 1034

The Front Desk/Scheduler serves as the front line for the medical team; greeting patients, collecting payments, verifying billing information and performing all clerical duties necessary to prepare patients for visits and scheduling to referring clinics. Applicants must have medical/clinic experience to be considered. Applicants must also have a High School diploma or GED, but a college degree or certification is preferred.

• Welcomes patients and visitors by greeting in person or on the telephone, by answering questions or referring inquiries.
• Maintains confidentiality of personal and financial information.
• Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying the provider of patients' arrival; reviewing service delivery compared to schedule.
• Maintains the reception and patient waiting areas.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Gathers third-party payment information and records charges.
• Collects and receives patient fees, including payment on accounts and co-payments.
• Collects and maintains patient registration and utilization of data for reports.
• Work in collaboration with other health professionals and members of the health care team to ensure patients receive timely care.
• Performs other necessary duties as required to support the clinic and ensure patient flow.