Front Desk Sales Specialist

Hand & Stone Franchise Corp; Webster (TX); On-site; USD 19,000 - 39,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Vision insurance

Job summary

Hand & Stone Massage and Facial Spa in Webster, Texas is hiring a Front Desk Sales Specialist who blends warm hospitality with a passion for wellness. You will welcome guests, explain our membership options, and help guests choose the right spa experiences.

This role requires reliable, organized, and tech‑savvy front desk skills to manage check‑ins, bookings and payments. Flexible availability including evenings and weekends is preferred, and Spanish speakers are strongly encouraged to apply.

Qualifications

• Experience in hospitality, retail, or wellness is a plus, but training is provided.
• Flexible schedule including evenings and weekends.
• Spanish speaking strongly preferred.
• Friendly, approachable and professional demeanor.
• Ability to educate guests on memberships and spa services.

Responsibilities

• Welcome guests with a smile.
• Educate and recommend membership options.
• Stay connected with guests via phone, text, or email.
• Manage check-ins, bookings, and payments.
• Support sales goals to meet monthly targets.
• Collaborate with team to ensure smooth operations.

Skills

Friendly & approachable

Sales confident

Organized & tech-savvy

Reliable & professional

Hospitality/Wellness experience

Flexible schedule

Spanish speaker preferred

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Vision insurance

At Hand & Stone Massage and Facial Spa in Webster, Texas, we’re looking for a Front Desk Sales Specialist who combines warm hospitality with a passion for wellness. If you enjoy connecting with people, guiding them toward self-care, and being part of a supportive team, this could be the perfect fit!

What You’ll Do:

• Welcome Guests with a Smile – Be the first friendly face our clients see and set the tone for a relaxing visit.
• Educate & Recommend – Share the benefits of our membership program and spa services in a genuine, informative way.
• Stay Connected – Follow up with guests via phone, text, or email to answer questions and encourage return visits.
• Manage the Flow – Handle check-ins, bookings, and payments using our scheduling software.
• Support Sales Goals – Help the team meet monthly membership and service targets—bonuses available!
• Be a Team Player – Collaborate with massage therapists, estheticians, and fellow front desk staff to ensure smooth operations.

What We’re Looking For:

• Friendly & Approachable – You love making people feel welcome and cared for.
• Comfortable with Sales – You can confidently explain value and guide guests toward the right choices.
• Organized & Tech-Savvy – You’re great at multitasking and navigating booking systems.
• Reliable & Professional – You show up on time, communicate clearly, and take pride in your work.
• Experience in Hospitality, Retail, or Wellness is a plus—but we’re happy to train the right person!
• Flexible Schedule – Must be available evenings and weekends.
• Spanish speaker strongly preferred

What You’ll Get:

• $14/hr Base Pay + $10 Commission for Every Membership Sold
• Employee Discounts on massages, facials, and retail products
• Ongoing Training in sales, customer service, and spa operations
• Career Growth Opportunities – We love to promote from within!

If you're ready to join a team that values wellness, teamwork, and personal growth, help us create exceptional experiences—one guest at a time.