Spa Sales And Guest Services Associate

Handandstonemansfield; Arlington (TX); On-site; USD 19,000 - 36,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa in Fort Worth seeks a Spa Sales and Guest Services Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

We offer flexible shifts to fit your lifestyle, training to learn the menu, and opportunities for advancement based on performance. Join a positive, energetic team focused on service excellence and growth.

Qualifications

• High school diploma or equivalent required.
• Must be 18 years old or older.
• Highly organized with great attention to detail.
• Strong team player, able to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals.
• Learn and demonstrate full service menu; training provided.
• Provide excellent member/guest service and build lasting relationships.
• Work flexible hours.
• Communicate sales, promotions, and service options clearly.
• Maintain spa cleanliness standards.
• Maintain a positive, energetic attitude.
• Answer phones, book appointments, and file documents.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Organization

Team player

Education

High school diploma or equivalent

Job description

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule

Job Description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in the heart of Fort Worth , is seeking a Spa Sales And Guest Services Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision