Front Desk Sales Specialist

handandstonecareers; Webster (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Ongoing training

Career growth opportunities

Bonuses available

Job summary

Hand & Stone Massage and Facial Spa in Webster, Texas is seeking a Front Desk Sales Specialist who blends warm hospitality with a passion for wellness. You will welcome guests, educate them on membership benefits, and guide choices to support health and self-care.

The role emphasizes sales, guest follow-up, and collaboration with massage therapists and estheticians to ensure smooth operations. Evening and weekend availability is preferred, with bonuses available for meeting goals.

Qualifications

• Friendly and approachable demeanor for guest interaction.
• Comfortable with sales and guiding guests to make appropriate choices.
• Organized and able to multitask using booking systems.

Responsibilities

• Welcome Guests with a Smile – be the friendly face setting a relaxing tone.
• Educate & Recommend – share membership benefits and spa services overview.
• Stay Connected – follow up with guests via phone, text, or email to encourage return visits.
• Manage the Flow – handle check-ins, bookings, and payments with scheduling software.
• Support Sales Goals – help team meet monthly membership/service targets with bonuses.
• Be a Team Player – collaborate with therapists and front desk staff for smooth operations.

Skills

Friendly & approachable

Sales experience

Organized & tech-savvy

Reliable & professional

Spanish language

Tools

Scheduling software

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Dental insurance


• Employee discounts


• Flexible schedule


• Health insurance


• Vision insurance

Are you a natural relationship-builder who loves helping others feel their best?

At Hand & Stone Massage and Facial Spa in Webster, Texas, we’re looking for a Front Desk Sales Specialist who combines warm hospitality with a passion for wellness. If you enjoy connecting with people, guiding them toward self-care, and being part of a supportive team, this could be the perfect fit!

What You’ll Do:

• Welcome Guests with a Smile – Be the first friendly face our clients see and set the tone for a relaxing visit.


• Educate & Recommend – Share the benefits of our membership program and spa services in a genuine, informative way.


• Stay Connected – Follow up with guests via phone, text, or email to answer questions and encourage return visits.


• Manage the Flow – Handle check-ins, bookings, and payments using our scheduling software.


• Support Sales Goals – Help the team meet monthly membership and service targets—bonuses available!


• Be a Team Player – Collaborate with massage therapists, estheticians, and fellow front desk staff to ensure smooth operations.

What We’re Looking For:

• Friendly & Approachable – You love making people feel welcome and cared for.


• Comfortable with Sales – You can confidently explain value and guide guests toward the right choices.


• Organized & Tech-Savvy – You’re great at multitasking and navigating booking systems.


• Reliable & Professional – You show up on time, communicate clearly, and take pride in your work.


• Experience in Hospitality, Retail, or Wellness is a plus—but we’re happy to train the right person!


• Flexible Schedule – Must be available evenings and weekends.


• Spanish speaker strongly preferred

What You’ll Get:

• $14/hr Base Pay + $10 Commission for Every Membership Sold


• Employee Discounts on massages, facials, and retail products


• Ongoing Training in sales, customer service, and spa operations


• Career Growth Opportunities – We love to promote from within!

If you're ready to join a team that values wellness, teamwork, and personal growth, and help us create exceptional experiences—one guest at a time.