Spa Sales And Guest Services Associate

Hand & Stone Franchise Corp; Weatherford (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa, Weatherford, is seeking a Spa Sales and Guest Services Associate to ensure our guests have an outstanding experience. You will learn the menu of services and contribute to a welcoming atmosphere.

We offer flexible shifts to fit your lifestyle, with opportunities for full-time or part-time work, and training to help you succeed in a busy spa environment.

Qualifications

• Having a strong customer service focus and the ability to drive sales.
• Ability to communicate promotions and service options effectively.
• Excellent interpersonal skills to build relationships with members and guests.
• Ability to work collaboratively in a team while also handling independent tasks.

Responsibilities

• Meet membership sales goals
• Detailed knowledge of the menu of services and training provided
• Provide excellent customer service to members and guests, building lasting relationships
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

Benefits:

• Free uniforms


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Bonus based on performance


• Competitive salary


• Dental insurance


• Employee discounts


• Flexible schedule

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Weatherford, is seeking a Spa Sales and Guest Services Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their \"energetic\" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Meet membership sales goals


• Detailed knowledge of the menu of services – don’t worry, we’ll train you!


• Have excellent customer service to members and guests, while building relationships that last


• Capable of working flexible hours


• Effectively communicate sales, promotions, and service options with clients


• Uphold spa cleanliness standards


• Bring a positive and energetic attitude


• Answer phones, schedule appointments, and file documents


• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.


• Contests - do you want to put your sales skills to the test? See what we have in store!


• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.


• Ongoing Training - We are ALWAYS learning and improving.


• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!


• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!


• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required


• Must be 18 years old or older


• Must be exceptionally organized and have great attention to detail


• Must be a strong team player with the ability to work independently with minimal supervision