Front Desk Sales Pro - Commission, Training, Growth

Olde Soul Barbershop LLC; Austin (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Commission bonuses

Ongoing training

Employee discounts on services

Job summary

Olde Soul Barbershop LLC is seeking a confident front desk associate in Austin to welcome guests, recommend services, and book future appointments. You will track performance metrics, follow up with clients, and contribute to a team-focused environment.

Role emphasizes service over selling with opportunities for commission and performance bonuses, plus ongoing training and staff perks. This position is on-site in Austin with competitive hourly pay.

Qualifications

• Confident, not pushy; service mindset over selling.
• Enjoy talking to strangers and uncovering needs.
• Able to handle objections and price discussions without folding.
• Organized and detail-oriented; nothing should fall through the cracks.

Responsibilities

• Greet guests warmly and make them feel at home.
• Recommend services and products that fit each guest.
• Ensure each client leaves with a scheduled next appointment.
• Follow up with clients via calls, texts, and emails to reduce no-shows.
• Track daily/monthly numbers and prebooking/retail metrics.
• Participate in daily huddles to keep team energy high.
• Give guests a quick tour of Olde Soul Barbershop.
• Ask happy clients for reviews and referrals naturally.
• Keep front desk and retail area clean and stocked.

Skills

Customer service

Communication

Sales

Objection handling

Tech savvy

Tools

Mangomint CRM

Job description

Olde Soul Barbershop LLC is seeking a confident front desk associate in Austin to welcome guests, recommend services, and book future appointments. You will track performance metrics, follow up with clients, and contribute to a team-focused environment.

Role emphasizes service over selling with opportunities for commission and performance bonuses, plus ongoing training and staff perks. This position is on-site in Austin with competitive hourly pay.