Front Desk Coordinator - Austin - South Lamar

Boardroom Salon; Austin (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

PTO accrual

Employee discounts

Wellness perks

Employee Assistance Program

Career growth opportunities

Broader benefits for full-time

Job summary

Finley's in Austin, TX is hiring a Front Desk Coordinator to be the first and last impression of the shop. You will welcome clients, check-in/out, book appointments, and handle calls with a polished client experience.

The role requires organization, upbeat energy, and the ability to support the barber/stylist team in a busy shop. Opportunities for growth exist as the team expands.

Qualifications

• Two or more years of customer service experience preferred.
• Strong communication in person, by phone, and by message.
• Professional appearance and positive energy.
• Ability to multitask in a fast-paced environment.
• Calm, respectful problem-solving when things get busy.
• Minimum age of 18 if serving alcoholic beverages is part of the role.

Responsibilities

• Welcome clients and manage check-in/check-out.
• Book appointments and manage the shop calendar.
• Answer calls, texts, and client questions professionally.
• Use the POS system to process payments, memberships, notes, and client information.
• Support retail and membership education.
• Help keep the shop clean, stocked, and running smoothly.
• Partner with barbers and stylists to protect the client experience.

Skills

Customer service experience

Communication skills

Professional appearance

Multitasking

Calm under pressure

Age 18+ (alcohol role)

Job description

Now Hiring - FIN - AUS - S Lamar - Austin, TX

Front Desk Coordinator - Austin - South Lamar

FIN - AUS - S Lamar - Austin, TX Pay: $16/hr Hourly role

Finley's runs on great grooming and great hospitality. As Front Desk Coordinator, you are the first and last impression of the shop. You keep the day moving, make clients feel welcome, support the barber/stylist team, and help every visit feel easy.

This is a great fit for someone who is organized, upbeat, calm under pressure, and comfortable creating a polished client experience in a busy shop.

Compensation snapshot

• Pay: [$XX-$XX/hr]
• Schedule: [Full-time / part-time], including [evenings/weekends as needed]
• Location: [Location]
• Growth path: Front Desk Coordinator -> Lead Coordinator -> Assistant Manager / Shop Leadership

What you'll do

• Welcome clients and manage check-in/check-out.
• Book appointments and manage the shop calendar.
• Answer calls, texts, and client questions professionally.
• Use the POS system to process payments, memberships, notes, and client information.
• Support retail and membership education.
• Help keep the shop clean, stocked, and running smoothly.
• Partner with barbers and stylists to protect the client experience.

What you'll bring

• Two or more years of customer service experience preferred.
• Strong communication in person, by phone, and by message.
• Professional appearance and positive energy.
• Ability to multitask in a fast-paced environment.
• Calm, respectful problem-solving when things get busy.
• Minimum age of 18 if serving alcoholic beverages is part of the role.

Benefits

• PTO accrual.
• Employee discounts.
• Wellness perks.
• Employee Assistance Program.
• Career growth opportunities.
• Eligible full-time team members may qualify for broader benefits.

If you enjoy hospitality, organization, and being the person who keeps a great team moving, we'd like to meet you.