Front Desk & Guest Experience Coordinator

Boardroom Salon; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health, Dental, Vision

401K with Match

Paid Time Off

Wellness Perks

Employee Discounts

Employee Assistance Program

Job summary

Finley’s Barbershop in Austin, TX is seeking a Front Desk Coordinator to greet clients, book appointments, and manage the shop’s calendar. This hourly role offers opportunities to engage with guests and support salon operations.

The position emphasizes strong customer service, clear communication, and a teamwork-driven environment, with benefits and growth potential for the right candidate.

Qualifications

• Minimum of 2 years of customer service experience.
• Minimum 18 years of age to serve alcoholic beverages.
• Professional appearance and demeanor.
• Ability to work well in a team setting.

Responsibilities

• Provide outstanding customer service to ensure every client feels welcomed and valued.
• Book appointments and manage the shop’s calendar effectively.
• Managing inbound and outbound calls with excellent phone etiquette.
• Respond to customer inquiries in a timely and professional manner.
• Utilize our POS system to check in/out clients, collect payments, document information, manage memberships.

Skills

Customer service

Communication

Attention to detail

Teamwork

Professional appearance

Job description

Finley’s Barbershop in Austin, TX is seeking a Front Desk Coordinator to greet clients, book appointments, and manage the shop’s calendar. This hourly role offers opportunities to engage with guests and support salon operations.

The position emphasizes strong customer service, clear communication, and a teamwork-driven environment, with benefits and growth potential for the right candidate.