Front Desk Sales Lead & Guest Experience

European Wax Centers; Paramus (NJ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Paid time off

Employee discount

Job summary

European Wax Center in Paramus, NJ seeks an Assistant Sales Manager to lead the front desk sales team and uphold the guest experience standard. You will coach Sales & Guest Experience Associates, drive service package and membership sales, and support the Center Manager in daily operations.

This role focuses on sales leadership, brand standards, and teamwork in a fast-paced environment, with opportunities to grow into a Center Manager role.

Qualifications

• Leadership experience in a sales role or equivalent.
• Bachelor’s degree or equivalent related experience.
• Proficiency in Microsoft Office.
• Results-oriented, self-motivated, and team-focused.

Responsibilities

• Lead the front desk sales team and uphold the guest experience standard.
• Meet sales goals for service packages and memberships.
• Coach and develop Sales & Guest Experience Associates.
• Manage day-to-day center operations in the Center Manager’s absence.
• Review performance with the Center Manager and provide recognition and feedback.
• Ensure brand standards and guest-centric service at all times.
• Monitor check-in, booking procedures, conversions, and prebooking to company standards.
• Support payroll, ordering, and compliance as needed.
• Review appointment schedules to catch booking issues and optimize revenue.

Skills

Leadership in sales

Communication skills

Self-motivation

Team orientation

Customer service focus

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

European Wax Center in Paramus, NJ seeks an Assistant Sales Manager to lead the front desk sales team and uphold the guest experience standard. You will coach Sales & Guest Experience Associates, drive service package and membership sales, and support the Center Manager in daily operations.

This role focuses on sales leadership, brand standards, and teamwork in a fast-paced environment, with opportunities to grow into a Center Manager role.