Front Desk Sales Associate

Massage Envy; Moraga (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive base pay

Healthcare including medical andDental

401(k) for full-time employees

Paid time off for full-time employees

Flexible schedule

In-depth product and service training

Free massage, skincare or stretch per月

30% Discount on products

Job summary

Massage Envy Lamorinda is seeking team members who can deliver exceptional customer service and promote Total Body Care in a welcoming environment. We offer competitive hourly wages and perks as part of a supportive team in Moraga, CA.

Full- and part-time positions are available with flexible scheduling. Staff receive training, benefits for full-time roles, and opportunities to grow within a wellness-focused brand.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills; able to multitask.
• Excellent people skills and ability to build guest relationships.
• Knowledge of total body care with massage and skin care services.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and promote the Wellness Program; book future services; encourage homecare retail purchases.
• Support clinic flow by greeting clients, scheduling services, answering calls, replying to emails, and addressing questions.
• Grow and retain a client base in-person and through phone/email outreach.

Skills

Retail sales

Math & computer skills

People skills

Customer service

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Lamorinda, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $18.00-20.00/hourly plus bonuses, and commissions
• Healthcare including medical and dental plans for full-time employees
• 401(k) for full-time employees
• Paid time off for full-time employees
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 30% Discount on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Have open availability.

Work Location: In person

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location