Front Desk Sales Associate

Massage Envy; Criders Corners (PA); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Generous bonus programs that award the

Free Massage Envy membership

Complimentary monthly service

Health insurance assistance program

In-depth product and service training

Employee discounts

Free uniforms

Job summary

Massage Envy in Cranberry Township is seeking a Front Desk Sales Associate for midday, evening, and weekend shifts. You will greet guests, educate them on our wellness programs, book services, and drive retail purchases while delivering top-notch customer service.

Enjoy a rewarding role with a relaxed spa environment and generous bonus programs, free membership, and training. Competitive hourly pay begins at $13.50 plus potential bonuses.

Qualifications

• Provide outstanding customer service, ensuring guests feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Customer service

Cash handling

Computer skills

Sales

Job description

We currently have an open position for a Front Desk Sales Associate at our Massage Envy clinic in Cranberry Township with midday, evening, and weekend shifts available. You'll make an excellent income while working with fun people inside a relaxing—yet dynamic—spa environment.

Perks & Pay:

• $13.50 / hour
• Generous bonus programs that award success
• Free Massage Envy membership
• Complimentary monthly service
• Health insurance assistance program
• In-depth product and service training
• Employee discounts, including 50% OFF elite skincare products from Jan Marini and PCA
• Free uniforms

Roles and Responsibilities include:

• Provide outstanding customer service, ensuring guests feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Who we're looking for:

• Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products supporting our mission of total body care.
• Masters of customer service who make everyone they interact with feel valued and supported, whether in-person or on the phone.
• People of integrity ready to champion the well-being of members, guests, and team members.
• Smart and savvy individuals with excellent computer skills, who can think fast, juggle multiple tasks, set priorities, and are confident handling cash.
• Great teammates who will work well with others and desire to grow.