Front Desk Sales Associate

Massage Envy; Columbia (SC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Base pay tips

Bonuses commissions

Health insurance

401(k) matching

PTO

Referral bonus

EAP

Flexible schedule

Free massage monthly

Product discounts

Job summary

Massage Envy Forest Acres is seeking team members to deliver exceptional wellness experiences in a supportive, growth-focused environment.

You will educate clients about the Wellness Program, book services, and help retain a growing client base through in-person and phone/email outreach. Both full-time and part-time positions are available to fit your schedule.

Qualifications

• Previous retail or sales experience preferred.
• Strong math and computer skills with multitasking ability.
• Excellent people skills and ability to build guest relationships.
• Knowledge of massage and skin care services helpful.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on the Wellness Program and suggest services; book future sessions and homecare purchases.
• Manage clinic flow by greeting clients, scheduling, answering calls and emails, and answering questions.

Skills

Retail or sales experience

Math and computer skills

People skills

Knowledge of massage/skincare services

Tools

POS software

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Forest Acres, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $15.00-17.00/hourly plus tips, bonuses, and commissions
• Sign on BONUS for full-time employees
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

  Culture & Support:

  • Award programs (like Sales Associate of the Year)
  • Trained leadership that is invested in YOUR success
  • A caring, supportive community of other professionals that uplift each other and share knowledge

  Job Type & Schedule:

  • Full-Time and Part-Time Positions Available
  • Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours