Front Desk (Rockford)

Dental Dreams LLC; Rockford (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Medical & Vision Insurance

Free dental treatment

PTO

401K

Job summary

Dental Dreams LLC in Rockford, IL is hiring a bilingual Front Desk receptionist to join our team. The role focuses on scheduling appointments, providing exceptional customer service, and supporting office operations in a busy dental practice.

We welcome candidates with strong customer service experience and familiarity with Dentrix or Eaglesoft. Competitive pay and a benefits package are offered as part of this full-time, on-site role in Rockford.

Qualifications

• Customer service experience required.
• Dentrix and/or Eaglesoft experience preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Schedule patient appointments and answer phones.
• Greet and check-in patients and verify benefits.
• Collect payments and deductibles; assist with insurance pre-authorizations.
• Maintain accurate patient records in a fast-paced environment.

Skills

Customer Service

Bilingual

Tools

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk (Rockford)

Full Time Clerical Rockford, Rockford, IL, US

2 days ago Requisition ID: 8358

Salary Range: $15.00 To $17.50 Annually

The Role : Dental Dreams LLC in Rockford, ILis hiring BilingualReceptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.

Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

• Competitive compensation
• Benefits package includes:
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • PTO
  • 401K

Responsibilities:

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check‑in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre‑authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans
  

Qualifications:

• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC i s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.