Bilingual Front Desk (Cicero)

Dental-Dreams; Cicero (IL); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Dental Dreams in Cicero, IL is hiring a Front Desk Receptionist to join our team. The role focuses on scheduling appointments, supporting operations, and delivering exceptional customer service in a fast-paced dental office.

The position supports a network of offices with competitive compensation and a benefits package that includes medical/vision, free dental treatment, PTO and a 401K. Training for growth opportunities is available.

Qualifications

• Customer service experience required.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments and manage monthly/daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Verify dental benefits accurately.
• Maintain detailed patient records in a fast-paced environment.
• Handle payments and co-pays, and process deductibles.
• Create insurance claims and submit pre-authorizations promptly.
• Pull patient charts for future appointments when needed.
• Keep the office clean and professional.
• Assist with presenting and explaining treatment plans.

Skills

Customer service experience

Tools

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical Cicero, Cicero, IL, US

23 days ago Requisition ID: 8209

Salary Range: $15.00 To $17.00 Annually

The Role

Dental Dreams in Cicero, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.

Who Are We

Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Customer Service experience
• Dentrix and/or Eaglesoft

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.