Front Desk & Resident Services Coordinator

Paycom - ATS; Decatur (IL); On-site; USD 35,000 - 36,000; Full time

Benefits offered by this job

Advancement opportunities

Medical, dental, vision packages

EAP & wellness programs

401(k) with employer match

Outside-In Employee Referral Program

Paid Time Off (PTO)

Job summary

Eagle Ridge of Decatur is seeking a courteous front desk/administrative assistant to greet visitors, handle inquiries, and support residents on the 1st shift in Decatur, IL. This full-time role involves answering calls, guiding guests, and performing routine office tasks.

A High School diploma or GED is required, and proficiency with Word, Excel, and Outlook is expected. The position emphasizes compassionate service and professional communication in a caring community.

Qualifications

• High school diploma or GED required.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent written and verbal communication.
• Ability to serve with love, compassion, and dignity.

Responsibilities

• Greets and engages with Community visitors, ensuring a warm and inviting first impression.
• Manages incoming calls and directs inquiries to the appropriate resident or team with professionalism and courtesy.
• Performs administrative tasks such as sorting mail and maintaining sign-in records.

Skills

Microsoft Office

Excellent communication

Empathy and professionalism

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Eagle Ridge of Decatur is seeking a courteous front desk/administrative assistant to greet visitors, handle inquiries, and support residents on the 1st shift in Decatur, IL. This full-time role involves answering calls, guiding guests, and performing routine office tasks.

A High School diploma or GED is required, and proficiency with Word, Excel, and Outlook is expected. The position emphasizes compassionate service and professional communication in a caring community.