Guest Experience Coordinator - Front Desk & Admin

Talentify; Decatur (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Advancement and professional growth

Medical, dental, vision coverage

EAP & wellness programs

401(k) with biweekly employer match

Outside-In Employee Referral Program

Paid Time Off

Paycom payroll tools

Job summary

Eagle Ridge of Decatur in Decatur, IL is looking for a friendly administrative assistant to greet visitors and handle front-desk inquiries. The role includes customer service, call management, and basic office tasks in a supportive senior living environment.

Ideal candidates have a high school diploma, strong Microsoft Office skills, and excellent written and verbal communication. This is a full-time, first-shift position with competitive benefits and growth opportunities.

Qualifications

• High School graduate or GED equivalent.
• Excellent written and verbal communication skills.
• Experience with Microsoft Office, including Word, Excel, and Outlook.
• Must demonstrate the ability to serve with love, compassion, and dignity.

Responsibilities

• Greets and engages with all Community visitors, ensuring a warm and inviting first impression and experience
• Manages incoming calls, providing assistance and directing inquiries to the appropriate resident or team member with professionalism and courtesy
• Performs various administrative tasks, such as sorting mail, maintaining sign-in documentation, and other tasks as assigned

Skills

Excellent written and verbal comms

Customer service oriented

Education

High School graduate or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Eagle Ridge of Decatur in Decatur, IL is looking for a friendly administrative assistant to greet visitors and handle front-desk inquiries. The role includes customer service, call management, and basic office tasks in a supportive senior living environment.

Ideal candidates have a high school diploma, strong Microsoft Office skills, and excellent written and verbal communication. This is a full-time, first-shift position with competitive benefits and growth opportunities.