Front Desk & Resident Services Associate

Senior Lifestyle; North Wales (Montgomery County); On-site; USD 22,041 - 27,552; Full time

Job summary

Senior Lifestyle is seeking staff to assist residents, guests and vendors within our community. You will greet residents, answer calls, monitor safety systems, and handle various administrative tasks with a friendly, professional approach.

Proficiency with Outlook, Excel and Word is required, and the role emphasizes teamwork and clear English communication. Hourly pay is $18.00, with a preference for three months of related experience.

Qualifications

• Clear English communication is required.
• Ability to work as part of a team and handle multiple tasks efficiently.
• Compassionate, professional, kind, engaging and helpful demeanor.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor surveillance cameras, door alarms, life safety systems, building alarms and investigate unusual activity.
• Process reports for work orders, incidents and concerns.
• Receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• Assist other departments with administrative functions.
• Ensure timely response to resident/family/employee concerns to maintain high customer satisfaction.
• Maintain a positive and professional demeanor toward residents, visitors and co-workers.
• Hourly Pay: $18.00.

Skills

English communication

Teamwork

Customer service

Multitasking

Professional demeanor

Tools

Outlook

Excel

Word

Job description

Senior Lifestyle is seeking staff to assist residents, guests and vendors within our community. You will greet residents, answer calls, monitor safety systems, and handle various administrative tasks with a friendly, professional approach.

Proficiency with Outlook, Excel and Word is required, and the role emphasizes teamwork and clear English communication. Hourly pay is $18.00, with a preference for three months of related experience.