Front Desk & Resident Experience Coordinator

Elm Grove Companies; Martin (NH); On-site; USD 19,000 - 25,000; Full time

Job summary

Elm Grove Property MGT is seeking a Front Desk Receptionist to be the welcoming first contact at our office. You’ll greet residents, prospects, and vendors, keep the front desk running smoothly, and lend a hand to two teams: Property Management and Marketing.

It’s a role with real variety, and a great seat for anyone who wants to learn the real estate business from the inside. This position offers an opportunity to grow within a community-focused company that values customer service and

Qualifications

• 1–2 years in receptionist or front desk roles.
• Professional presence in person, on the phone, and in writing.
• Proficient with Microsoft Office and quick to learn new systems.
• Ability to juggle conflicting requests while staying calm.
• Good judgment with confidential information.

Responsibilities

• Run the front desk and greet visitors, residents, and vendors.
• Answer and route a multi-line phone system; take messages and follow up.
• Manage the general inbox, mail, and package deliveries.
• Maintain visitor logs, key control records, and access card issuance.
• Support the Property Management team with lease prep and renewals.
• Support the Marketing team by updating property listings and creating Canva campaigns.

Skills

Reception experience

Professional presence

Microsoft Office

Multitasking

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Canva

Job description

Elm Grove Property MGT is seeking a Front Desk Receptionist to be the welcoming first contact at our office. You’ll greet residents, prospects, and vendors, keep the front desk running smoothly, and lend a hand to two teams: Property Management and Marketing.

It’s a role with real variety, and a great seat for anyone who wants to learn the real estate business from the inside. This position offers an opportunity to grow within a community-focused company that values customer service and