Front Desk Representative, Part-Time

Georgia Bone & Joint; Newnan (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account with employer

Life Insurance

PTO

401(k) retirement plan with company-m

And more!

Job summary

Georgia Bone & Joint in Newnan, GA is seeking a Front Desk Representative to support administrative duties and ensure smooth workflow in the clinic. You will check in/out patients, collect payments, answer phones, and coordinate with clinical staff.

The role requires a High School Diploma and 1-2 years in a healthcare setting, with the ability to multi-task, communicate clearly, and maintain compassionate patient interactions. Evening and Saturday shifts are required.

Qualifications

• High School Diploma and 1-2 years healthcare experience.
• Familiarity with clinic policies and procedures.
• Knowledge of computer systems and medical terminology.

Responsibilities

• Check in and check out patients; collect payments and schedule procedures.
• Answer telephones, route calls, and coordinate with clinical staff as needed.
• Assist with lobby patient service and support front office operations.

Skills

Customer service

Medical terminology

Multi-tasking

Communication

Teamwork

EMR usage

Education

High School Diploma

Tools

EMR software

Job description

Georgia Bone - Newnan
Newnan, GA 30265, USA

Description

JOB TITLE: Front Desk Representative

GENERAL SUMMARY OF DUTIES:

Provides support to administrative office staff assuring a smooth departmental workflow. Responsible for daily tasks such as checking in, checking out, collecting payments, answering telephones, messages, electronic EMR usage, routing calls, reviewing charges, scheduling procedures and on occasion working in coordination with the clinical staff.

• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS:

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact
• Evening and Saturday morning work
• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.