Healthcare Front Desk Specialist — Patient Services

Surgery Partners Brand; Newnan (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Life Insurance

PTO

401(k) match

Job summary

Georgia Bone in Newnan, GA is seeking a Front Desk Representative to support administrative staff and ensure smooth workflow. You will handle check-ins, scheduling, EMR usage, and patient assistance in a busy office environment.

Responsibilities include updating demographics, collecting co-pays, and coordinating with clinical staff. Evening and Saturday morning shifts are part of the schedule. A friendly, professional attitude is essential.

Qualifications

• High School Diploma required with healthcare exposure.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and medical terminology.
• Ability to multi-task and maintain professional demeanor.
• Strong written and verbal communication and customer relations.

Responsibilities

• Check in/out patients; collect payments and review charges.
• Answer phones, route calls, and coordinate with clinical staff.
• Update demographic and insurance information; assist patients in lobby.

Skills

Customer service

Communication skills

Multi-tasking

Compassion

EMR usage

Education

High School Diploma

Tools

Computer systems

Job description

Georgia Bone in Newnan, GA is seeking a Front Desk Representative to support administrative staff and ensure smooth workflow. You will handle check-ins, scheduling, EMR usage, and patient assistance in a busy office environment.

Responsibilities include updating demographics, collecting co-pays, and coordinating with clinical staff. Evening and Saturday morning shifts are part of the schedule. A friendly, professional attitude is essential.