Front Office Assistant, Georgia Neurosurgery

Trinity Health; Athens (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health in the United States is seeking a Front Office professional to support our medical practice. The role involves greeting patients, collecting insurance and demographic data, entering information into the system, and routing calls.

The position requires at least 1 year of front office or medical records experience, computer proficiency, EMR familiarity, and strong customer service skills to ensure smooth patient flow and scheduling of procedures.

Qualifications

• High school graduate or GED equivalent required.
• Minimum of 1 year front office and/or medical records experience in physician office or similar setting required.
• Must be able to use a computer and be familiar with Medical Office programs including EMR systems.
• Basic knowledge of Microsoft Office and internet applications required.
• Basic knowledge of medical terminology required.
• Must possess excellent interpersonal and customer service skills.

Responsibilities

• Performs a variety of front office duties for the medical practice.
• Greet and assist all patients and visitors.
• Secure accurate insurance and demographic information from the patient to be entered into computer system.
• Answer and route incoming telephone calls as needed.
• Assist with patient check out and scheduling of any ordered diagnostic procedures or future appointments.
• Perform medical records duties such as filing, scanning and send outs as required.

Skills

Interpersonal skills

Customer service

EMR systems

Microsoft Office

Computer literacy

Education

High school diploma or GED

Job description

Employment Type:Full timeShift:Description:Performs a variety of front office duties for the medical practice. Greet and assist all patients and visitors. Secure accurate insurance and demographic information from the patient to be entered into computer system. Answer and route incoming telephone calls as needed. Must be familiar with insurance rules and billing practices in order to assist patients with questions. Assist with patient check out and scheduling of any ordered diagnostic procedures or future appointments. Perform medical records duties such as filing, scanning and send outs as required.

High school graduate or GED equivalent required. Minimum of 1 year front office and/or medical records experience in physician office or similar setting required. Must be able to use a computer and be familiar with Medical Office programs including EMR systems. Basic knowledge of Microsoft Office and internet applications required. Basic knowledge of medical terminology required . Must possess excellent interpersonal and customer service skills.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.