Front Desk Representative

Pure PT Physical Therapy; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Free uniforms

Health insurance

Paid time off

Training & development

Wellness resources

Flexible Schedule

Great work-life balance

Job summary

Pure PT Physical Therapy in New York is seeking a friendly Front Desk Representative to greet patients, book appointments, answer calls, and collect payment information. The ideal candidate communicates well, stays organized, and can multitask in a busy clinic.

We value bilingual English/Spanish skills, computer proficiency, and a positive, customer-focused attitude to ensure a smooth patient experience from check-in to check-out.

Qualifications

• Two or more years of experience as a medical office receptionist or similar role.
• Bilingual (Spanish).
• Excellent communication skills with a commitment to customer service.
• Strong proficiency with computers and scheduling software.
• Excellent multitasking skills.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Skills

Customer service

Spanish bilingual

Excellent communication

Computer literacy

Multitasking

Tools

Scheduling software

General computer skills

Job description

Benefits:

• 401(k)
• Competitive salary
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Wellness resources
• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a medical office receptionist or similar role is preferred
• Bilingual (Spanish)
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Strong proficiency with computers and scheduling software
• Excellent multi-tasking skills