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A wellness center is seeking a Front Desk Representative who will be the first point of contact for clients. Responsibilities include greeting customers, managing appointments, and ensuring a welcoming atmosphere. Ideal candidates are customer-oriented, possess excellent communication skills, and can multitask effectively.
Benefits/Perks
Flexible Schedule
Ongoing training
Free Vitality Membership
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving Recovery Studio. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Must be available to work on weekends
Qualifications
General knowledge of our recovery modalities
Experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills