Front Desk Representative

MAY MANAGEMENT SERVICES, INC.; Saint Augustine (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Reliable Transportation

Go-getter attitude

Working collaboratively with the team

Able to work M-F in office (Full-Time)

Job summary

MAY Management Services, Inc. in St. Augustine, Florida is seeking a professional Front Desk Representative to greet residents, homeowners, vendors, and visitors while delivering friendly, efficient service.

You will manage calls, mail, schedules, and general inquiries, helping keep the office organized and responsive. This role emphasizes discretion, accuracy, and a professional demeanor in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Previous front desk, receptionist, customer service, or administrative support experience preferred.
• Strong verbal and written communication skills.
• Professional demeanor with a friendly, customer-service-oriented approach.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced office.
• Basic computer proficiency, including Microsoft Office and email.
• Able to handle confidential information professionally.

Responsibilities

• Greet and assist visitors, homeowners, residents, vendors, and guests professionally.
• Answer phone calls, respond to inquiries, and direct calls to the appropriate team members.
• Monitor and manage mail, deliveries, and email communications.
• Perform general administrative duties: data entry, filing, document prep, and records.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Professional demeanor

Attention to detail

Microsoft Office

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description

Front Desk Representative

Location: St. Augustine, Florida

* This is a very unique opportunity in the housing industry! We have a proven track record of hierarchy involving our Front Desk Representative receiving training to develop their career long term with lots of growth opportunities! *

MAY Management is seeking a professional, organized, and customer-focused Front Desk Representative to support daily office operations at our St. Augustine location. This individual will serve as the first point of contact for residents, homeowners, vendors, and visitors, providing a welcoming experience while assisting with administrative tasks and general inquiries. The ideal candidate is dependable, detail-oriented, and able to manage multiple responsibilities while maintaining a high level of professionalism.

Job Responsibilities

• Greet and assist visitors, homeowners, residents, vendors, and other guests in a professional and courteous manner.
• Answer incoming phone calls, respond to general inquiries, and direct calls to the appropriate team members.
• Monitor and manage incoming and outgoing correspondence, including mail, deliveries, and email communications.
• Perform general administrative duties, including data entry, filing, document preparation, and maintaining organized records.
• Assist with scheduling appointments, coordinating meetings, and supporting office activities as needed.
• Provide administrative support to management and other departments to help ensure efficient daily operations.
• Maintain a clean, organized, and professional reception area.
• Handle confidential information with discretion and maintain accurate records.
• Communicate effectively with residents, vendors, and colleagues to ensure timely follow-up on requests.
• Perform additional administrative duties as assigned.

Requirements

Job Requirements

• High school diploma or equivalent required.
• Previous experience in a front desk, receptionist, customer service, or administrative support role preferred.
• Strong verbal and written communication skills.
• Professional demeanor with a friendly, customer-service-oriented approach.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced office environment.
• Basic computer proficiency, including Microsoft Office and email applications.
• Ability to handle sensitive information professionally and maintain confidentiality.
• Dependable, punctual, and capable of working both independently and as part of a team.

* Reliable Transportation

* Able to work M-F in office (Full-Time)

* Go-getter attitude

* Working collaboratively with the team