Front Desk Representative

Fred Astaire Dance Studios - Colorado; Peoria (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading dance studio as a Customer Support Representative. You'll play a vital role in enhancing the studio experience by assisting students and management. Ideal for those who enjoy helping others in a dynamic environment.

Benefits

401(k)

Dental insurance

Health insurance

Health savings account

Paid time off

Vision insurance

Qualifications

• Must have outstanding customer service skills.
• High level verbal and written communication skills required.

Responsibilities

• Greet students and answer questions about accounts.
• Help keep information organized for management.

Skills

Outstanding customer service skills

High level verbal and written communication skills

Exemplary planning and time management skills

Responsive, flexible, and accountable

Outcome focused

Ability to prioritize daily workload

Exceptional follow-through

Tools

MS Office

Job description

We are growing! Fred Astaire Dance Studios is excited to be adding to our team. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, then we may have an opportunity for you.

This role is of crucial importance to our clients, team members, and studio experience. Daily, you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and team members succeed. A love of people and building rapport is essential as you talk to potential new clients and share how we can improve their lives through dance.

We know this won't be for everyone, but if this sounds like an excellent fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.

Who we are:

Enriching lives - physically, mentally, emotionally & socially, through the positive, transforming power of dance.

Fred Astaire Dance Studios is the leader in ballroom dance instruction across the country and around the world. Founded in 1947, with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are a global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence in life through dance.

We welcome everyone interested in starting their dance journey because we believe that dance is for everybody and every BODY! Students stay with us because of the atmosphere of kindness, warmth, and care at every location. Our studios are energetic, welcoming, supportive, and FUN!

Fred Astaire Dance Studios offers group and private lessons, wedding dance choreography, opportunities to perform, and hosts numerous dance competitions annually, providing our students and professionals opportunities to compete in various categories.

Requirements

Skills

• Outstanding customer service skills
• Responsive, flexible, and accountable
• Outcome focused
• High level verbal and written communication skills
• Exemplary planning and time management skills
• Proficiency in MS Office
• Ability to prioritize daily workload
• Exceptional follow-through

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: IT Services and IT Consulting