Representative - Front Desk

Optima Medical; Queen Creek (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in healthcare is seeking a Front Desk Representative to join their dynamic team in Arizona. This role is pivotal in ensuring smooth patient interactions and administrative efficiency. As a key member of the front office, you will handle insurance verifications, manage patient appointments, and provide exceptional customer service. The company fosters a fun work environment with ample growth opportunities and benefits, including medical, dental, and 401k plans. If you thrive in a fast-paced setting and are passionate about improving patient experiences, this is the perfect opportunity for you.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401k

Paid Holidays

Growth Opportunities

Fun Work Environment

Qualifications

• 1 year experience in Medical Front Office preferred.
• Detail-oriented and positive team player.

Responsibilities

• Verify insurance coverage and collect past due balances.
• Confirm and schedule patient appointments efficiently.

Skills

Customer Service

EMR Systems

Communication Skills

Multitasking

Job description

Job Title: Front Desk Representative at Optima Medical

Join us at Optima Medical as a Front Desk Representative. We are a leading Arizona-based medical group with 27 locations and over 110 medical providers, serving more than 120,000 patients statewide.

About Optima Medical

Our mission is to improve quality of life across Arizona through personalized healthcare focused on prevention. We offer a wide range of services including primary care, cardiovascular health, behavioral health, allergy testing, lab testing, imaging, and chronic disease management.

Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments
• Answer phones and relay messages
• Confirm and schedule patient appointments
• Input and update patient information, including insurance details

Qualifications

• 1 year experience in Medical Front Office (preferred)
• 1 year customer service experience (required)
• Experience with EMR systems
• Excellent communication skills
• Detail-oriented and positive team player
• Ability to multitask efficiently

Benefits and Opportunities

• Growth opportunities and leadership development
• Resources for career advancement
• Fun work environment with events and celebrations
• Benefits including medical, vision, dental, 401k, and paid holidays

Additional Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Industry: Hospitals and Healthcare