Front Desk Representative

TORRENS DENTAL CARE PA; Naples (FL); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Competitive salary

Great work-life balance

Paid time off

Ongoing training

Employee Discount

Job summary

Torrens Dental Care PA in Naples, FL is seeking a personable Dental Receptionist to ensure smooth scheduling, patient intake, and front-desk operations. You will enter patient information, answer questions, arrange referrals, and prepare billing statements to support efficient daily flow.

Ideal candidates have experience with dental insurance, greet patients warmly, manage charts and schedules, and maintain waiting areas.

Qualifications

• Must have proficiency in dental practice management software (Dentrix).
• Dental insurance experience a must to be considered.
• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephone reminders.
• Communicating with dental insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing and faxing.
• High school diploma or GED acceptable for right candidate
• Proven experience working in a dental office.
• Sound knowledge of dental terminology.
• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.

Responsibilities

• Enter patient information onto our data system.
• Answer patients’ questions.
• Arrange referrals to other dental specialists.
• Prepare billing statements.
• Schedule, reschedule, or cancel appointments as needed.
• Update patient records and document treatments.
• Provide telephone reminders for follow-ups.
• Verify payment methods and collect payments when required.

Skills

Customer service

Organizational skills

Telephone etiquette

Dental terminology

Education

High school diploma or GED

Tools

Dentrix

Job description

Benefits:

• 401(k)
• 401(k) matching
• Health insurance

Benefits/Perks

• Competitive salary
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Qualifications

We are looking to hire a personable Dental Receptionist to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The Dental Receptionist responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements.

The candidate should be able to organize and maintain patient waiting areas as well as front-desk areas. Dental Receptionist will perform all duties in a manner that ensures the efficient running of the dental practice.

Dental Receptionist Responsibilities

• Must have proficiency in dental practice management software (Dentrix) to be considered.
• Dental insurance experience a must to be considered.
• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephone reminders.
• Communicating with dental insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing and faxing.
• High school diploma or GED acceptable for right candidate
• Proven experience working in a dental office.
• Sound knowledge of dental terminology.
• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.