Front Desk Representative

Mia Salonspa; Montclair (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Job summary

Mia Salonspa in Montclair, CA is seeking a friendly Front Desk Representative to greet clients, book appointments, answer calls, and collect payment information in a busy clinic setting.

The ideal candidate will have excellent communication skills, be comfortable with scheduling software, and handle multiple tasks with a positive, service-oriented attitude. This position offers an opportunity to grow within a collaborative team and contribute to a welcoming client experience.

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Skills

Customer service

Communication

Scheduling software

Computer literacy

Multi-tasking

Experience as receptionist

Job description

Benefits

• Employee discounts
• Health insurance
• Paid time off

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills