Front Desk Representative

Wild Coffee Human Resources; Dover (NH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Spa services at no cost

Collaborative work environment

Opportunity to contribute to a growing team

Job summary

Wild Coffee Human Resources is seeking a professional Front Desk Receptionist in Dover, New Hampshire. This position involves greeting visitors, answering phone calls, and providing a welcoming environment while assisting with administrative tasks.

The ideal candidate will possess strong communication skills, a customer service orientation, and experience with office equipment including Microsoft Office Suite. Join us for a collaborative work environment and enjoy spa services at no cost.

Qualifications

• Previous experience in a receptionist, customer service, or administrative role preferred.
• Strong verbal and written communication skills.
• Professional demeanor and appearance.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet and welcome visitors in a professional and courteous manner.
• Answer phone calls and route them appropriately.
• Maintain the front desk area, keeping it clean and organized.
• Schedule appointments and assist with administrative tasks.

Skills

Excellent communication skills

Customer service orientation

Organizational skills

Proficiency with Microsoft Office Suite

Tools

Zenoti software

Job description

We are seeking a professional and reliable individual to fill the Front Desk Receptionist position. This role is ideal for someone with excellent communication skills and a strong customer service orientation. The Front Desk Receptionist will be the first point of contact for visitors, clients, and staff, providing a welcoming environment and ensuring smooth daily operations.

Key Responsibilities

• Greet and welcome visitors in a professional and courteous manner.
• Answer phone calls, route them to the appropriate team members, or take messages as needed.
• Maintain the front desk area, keeping it clean, organized, and welcoming.
• Schedule appointments and coordinate with team members.
• Assist with administrative tasks, including data entry, filing, and document organization.
• Provide general information about the company and services to clients and visitors.
• Handle basic inquiries, address concerns, and ensure a positive experience for all guests.
• Maintain confidentiality and professionalism at all times.

Qualifications

• Previous experience in a receptionist, customer service, or administrative role preferred.
• Strong verbal and written communication skills.
• Professional demeanor and appearance.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks in a fast‑paced environment.
• Proficient with office equipment (phone systems, computers, etc.) and Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain a positive and courteous attitude when interacting with clients and staff.

Desired Traits

• Self‑motivated with a strong work ethic.
• Have worked with Zenoti software.
• Ability to remain calm under pressure.
• Flexibility with scheduling as needed.
• Dependable and punctual.

Why Join Us?

• Collaborative and supportive work environment.
• Opportunity to contribute to a professional and growing team.
• Spa services at no cost.