Front Desk Representative

Smart Stack Impact; Columbus (OH); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Opportunities for professional growth

Job summary

Smart Stack Impact is seeking a friendly Front Desk Representative to be the first point of contact for clients and visitors in our Columbus office. You will manage front desk operations, ensuring a welcoming environment and delivering excellent customer service.

The ideal candidate is organized, personable, and ready to contribute to a positive office atmosphere, with responsibilities including greeting visitors, answering calls, scheduling, mail handling, and basic administrative tasks.

Qualifications

• Strong interpersonal and communication skills.
• Excellent organizational and time management abilities.
• Proficient in Microsoft Office Suite and basic office equipment.
• Ability to work independently and as part of a team.
• Previous experience in a customer service or front desk role is a plus.

Responsibilities

• Greet and assist clients and visitors in a friendly and professional manner.
• Answer and direct incoming phone calls, providing information and assistance as needed.
• Manage front desk activities, including scheduling appointments and maintaining the reception area.
• Handle incoming and outgoing mail and packages.
• Maintain office supplies and coordinate with vendors for restocking.
• Assist with administrative tasks, including data entry and filing.
• Ensure the security of the office by monitoring visitor access.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Microsoft Office Suite

Office equipment proficiency

Customer service experience

Professional appearance

Tools

Microsoft Office Suite

Job description

Job Description: We are looking for a friendly and professional Front Desk Representative to be the first point of contact for our clients and visitors. In this role, you will manage the front desk operations, ensuring a welcoming environment and providing excellent customer service. The ideal candidate is organized, personable, and ready to contribute to a positive office atmosphere.

Job Description Job Description Description Job Description: We are looking for a friendly and professional Front Desk Representative to be the first point of contact for our clients and visitors. In this role, you will manage the front desk operations, ensuring a welcoming environment and providing excellent customer service. The ideal candidate is organized, personable, and ready to contribute to a positive office atmosphere.

Key Responsibilities

• Greet and assist clients and visitors in a friendly and professional manner.
• Answer and direct incoming phone calls, providing information and assistance as needed.
• Manage front desk activities, including scheduling appointments and maintaining the reception area.
• Handle incoming and outgoing mail and packages.
• Maintain office supplies and coordinate with vendors for restocking.
• Assist with administrative tasks, including data entry and filing.
• Ensure the security of the office by monitoring visitor access.

Skills, Knowledge and Expertise

• Strong interpersonal and communication skills.
• Excellent organizational and time management abilities.
• Proficient in Microsoft Office Suite and basic office equipment.
• Ability to work independently and as part of a team.
• Previous experience in a customer service or front desk role is a plus.
• Professional appearance and demeanor.

Benefits

• Competitive salary ranging from $30,000 to $33,000.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and growth.
• Supportive and collaborative work environment.