Front Desk Representative

Gastro Health; Alexandria (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

Gastro Health is seeking a Full-Time Front Desk Representative for their Alexandria, VA location. The position involves greeting patients, verifying insurance, and handling payments. With no weekends or evenings required, this role offers a great work/life balance and competitive benefits as part of a rapidly growing team. Candidates should have a high school diploma and at least 2 years of experience in a medical setting.

Benefits

401(k) retirement plans

Health insurance

Dental insurance

Vision insurance

Paid holidays and paid time off

Discounts at local fitness clubs

Qualifications

• High School Diploma or equivalent is required.
• Experience in a medical practice or similar setting (2+ years) is required.
• Desirable certification or college degree.

Responsibilities

• Greet patients in a pleasant and timely manner.
• Verify insurance benefits and eligibility prior to visits.
• Collect and post patient payments.

Skills

Patient greeting

Insurance verification

Record keeping

Payment collection

Education

High School Diploma or equivalent

College Degree Certification/License

Job description

Gastro Health is seeking a Full-Time Front Desk Representative to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

• A great work/life balance
• No weekends or evenings – Monday thru Friday
• Paid holidays and paid time off
• Rapidly growing team with opportunities for advancement
• Competitive compensation
• Benefits package

Duties you will be responsible for:

• Greet patients in a pleasant and timely manner.
• Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver’s license, or equivalent ID, & maintain insurance information.
• Verify registration forms are complete & obtain referring physician & primary physician information.
• Ensure the patient has a current referral on the date of service. Obtain referral if necessary.
• Verify insurance benefits and eligibility prior to office visits & procedures.
• Collect all applicable co-payment, coinsurance, deductible, or outstanding balances from the patient & post all payments collected.
• Ensure the time-of-service batch is balanced and closed daily.
• Research & assist patients with questions regarding balances including collecting applicable payments.
• Maintains cleanliness and neatness of lobby/reception area including stocking of business cards.
• Other duties as assigned.

Minimum requirements:

• H.S. Diploma or equivalent Required
• College Degree Certification/License *desirable •
• 2+ years’ experience in medical practice or a similar setting

We offer a comprehensive benefits package to our eligible employees:

• 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
• Discretionary profit-sharing contributions of up to 4%
• Health insurance
• Employer contributions to HSAs and HRAs
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Voluntary life insurance
• Voluntary disability insurance
• Accident insurance
• Hospital indemnity insurance
• Critical illness insurance
• Identity theft insurance
• Legal insurance
• Pet insurance
• Paid time off
• Discounts at local fitness clubs
• Discounts at AT&T

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Interested in learning more? Click here to learn more about the location.

Gastro Health, LLC is the largest gastroenterology multi-specialty group in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!