Front Desk Representative

WILLIAMSON FAMILY MEDICINE PLLC; Franklin (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A thriving clinic is seeking a friendly Front Desk Representative to be the first point of contact for clients. Duties include greeting customers, booking appointments, and ensuring a positive experience. Candidates should possess excellent communication and multitasking skills, along with a strong commitment to customer service.

Benefits

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Competitive salary

Flexible Schedule

Great work-life balance

Ongoing training

Employee Discount

Qualifications

• Two or more years of experience as a receptionist or similar role preferred.
• Excellent communication skills with a commitment to customer service.
• Familiar with computers and scheduling software.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.

Skills

Communication

Customer Service

Multitasking

Tools

Scheduling Software

Job description

Benefits:

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Benefits/Perks

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

Greet customers as they arrive and provide an excellent customer experience

Answer phone calls and schedule appointments

Assist clients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Schedule Appointments

Scan and File Patient Records

Qualifications

Two or more years of experience as a receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills