MPR, Medical Practice Representative - Front Desk

Trinity Health; Columbus (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading healthcare organization is seeking a Medical Practice Representative to join their team in Columbus, Ohio. This full-time role involves welcoming patients, managing appointments, and ensuring accurate patient information. Ideal candidates will have a high school diploma and prior medical office experience, with a commitment to service excellence and patient care.

Benefits

Competitive compensation, medical, dental, and vision coverage starting day one

Retirement plan with employer match

Paid time off and recognition programs

Tuition reimbursement and professional development

Relocation assistance (where applicable)

Discounted tuition at Mount Carmel College of Nursing

Employee Referral Rewards

DailyPay option for daily access to earnings

Participation in Diversity, Equity, and Inclusion groups

Qualifications

• One to two years of medical office experience preferred.
• Experience with multiline telephone systems preferred.

Responsibilities

• Welcome and register patients.
• Gather insurance information and check demographics.
• Perform soft collections.
• Answer incoming calls.

Skills

Basic computer skills

Multiline telephone systems

Education

High school diploma or equivalent

Tools

EPIC system

Job description

MPR, Medical Practice Representative - Front Desk

Join to apply for the MPR, Medical Practice Representative - Front Desk role at Trinity Health.

Description

At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see the big picture and do the right thing. That means a dedication to the well-being of both our colleagues and the patients they serve.

Employment Type

Full-time

Shift

Monday-Friday: 8:00 a.m. - 4:30 p.m.

Position Purpose

• Medical Practice Representative serves as a primary contact/link between office and outside parties. Performs duties such as scheduling appointments, entering patient demographics, and maintaining medical records.
• Specialty: Primary Care
• Location: 2150 Marble Cliff Office Park, Suite A, Columbus, Ohio 43215

What You Will Do

• Welcome and register patients
• Gather insurance information and check demographics
• Perform soft collections
• Answer incoming calls
• Use EPIC system

Minimum Qualifications

• High school diploma or equivalent
• One to two years of medical office experience preferred
• Experience with multiline telephone systems preferred
• Basic computer skills required

Benefits

• Competitive compensation, medical, dental, and vision coverage starting day one
• Retirement plan with employer match
• Paid time off and recognition programs
• Tuition reimbursement and professional development
• Relocation assistance (where applicable)
• Discounted tuition at Mount Carmel College of Nursing
• Employee Referral Rewards
• DailyPay option for daily access to earnings
• Participation in Diversity, Equity, and Inclusion groups

About Mount Carmel

Part of Trinity Health, serving over 1.3 million patients annually across Ohio with hospitals, outpatient facilities, and educational programs. Committed to diversity and inclusion as part of our mission and values.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Hospitals and Health Care

This job posting is active and accepting applications.