Front Desk & Registration Specialist

Indiana University Health System; Muncie (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

Indiana University Health System is seeking a front desk patient registrar at Riley Pediatrics Muncie. You will register patients, verify insurance, schedule appointments, and manage front-office responsibilities in a fast-paced medical setting.

The role requires strong customer service, effective communication, and basic computer skills with the ability to learn insurance and registration processes. Onsite presence is expected in Muncie, Indiana.

Qualifications

• Requires High School Diploma or GED.
• Experience in a health care setting preferred.
• Learns medical coding basics (ICD-10; CPT) and insurance terminology.
• Basic proficiency in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Register patients with insurance verification and demographic updates.
• Answer incoming calls and direct patients appropriately.
• Check patients in and out for appointments.
• Schedule appointments for six physicians.
• Maintain medical records and documentation.
• Explain department policies and charges to patients.
• Collaborate with clinical staff to ensure smooth operations.

Skills

Customer service

Communication

MS Office

Education

High School Diploma/GED

Tools

MS Office

Job description

Indiana University Health System is seeking a front desk patient registrar at Riley Pediatrics Muncie. You will register patients, verify insurance, schedule appointments, and manage front-office responsibilities in a fast-paced medical setting.

The role requires strong customer service, effective communication, and basic computer skills with the ability to learn insurance and registration processes. Onsite presence is expected in Muncie, Indiana.