Front Desk Registrar: Patient Flow & Referrals

Ferry County Public Hospital District; Washington; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision - employer pays

457(b) Simple IRA - 3% match

Life Flight and Airlift NW Insurance -

PTO

EIB

Local Discounts

Employee Assistance Program

Job summary

Ferry County Public Hospital District seeks a Registrar/Receptionist to maintain smooth patient flow. You will greet the public, answer calls, schedule appointments, check patients in, and handle cashiering and payments with accuracy.

You will coordinate referrals, manage medical charts for referrals, verify insurance, and support multiple departments while maintaining confidentiality per HIPAA and district policies.

Qualifications

• High School Diploma or equivalent is required.
• Office training in a medical office preferred.

Responsibilities

• Serves as receptionist, answers and directs calls, screens inquiries, takes messages, and provides information.
• Greets customers at the front desk; directs visitors, processes payments, and answers simple billing questions.
• Performs cashier duties, accepts patient payments, balances cash drawer, and prepares deposits.
• Responds to inquiries about District policies and routes messages to the appropriate staff.
• Prepares medical charts and records for referrals and tracks records requested by specialists.
• Verifies insurance eligibility and benefits for patients.
• Maintains confidentiality and professionalism per HIPAA and district policies.

Skills

Customer service

Reception/front desk

Cash handling

Communication

HIPAA compliance

Education

High School Diploma or equivalent

Office training in medical office (preferred)

Job description

Ferry County Public Hospital District seeks a Registrar/Receptionist to maintain smooth patient flow. You will greet the public, answer calls, schedule appointments, check patients in, and handle cashiering and payments with accuracy.

You will coordinate referrals, manage medical charts for referrals, verify insurance, and support multiple departments while maintaining confidentiality per HIPAA and district policies.