Front Desk Receptionist / Scheduling

Ozark Regional Vein & Artery Center; Rogers (AR); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Job summary

Ozark Regional Vein & Artery Center seeks a polished Front Desk Receptionist/Scheduling professional to welcome patients, manage inquiries, and coordinate appointments in Rogers, AR. This in-person role emphasizes a high-touch, concierge-style experience and accurate scheduling to support efficient clinic flow.

The ideal candidate will have at least 2 years in medical scheduling or a related role, strong computer skills (Word/Excel), and a customer-focused mindset.

Qualifications

• Minimum 2 years of medical scheduling or call center experience, or Medical Assistant.
• Minimum 2 years of computer experience.
• Bilingual (English/Spanish) preferred but not required.

Responsibilities

• Greet patients warmly and create a professional first impression.
• Deliver concierge-style experience throughout the patient visit.
• Manage front desk communications (phone, text, email).
• Coordinate and optimize appointment scheduling for smooth clinic flow.
• Handle scheduling changes with professionalism and empathy.
• Assist with patient check-in/check-out and process payments.

Skills

Communication

Interpersonal skills

Multitasking

Attention to detail

Team-oriented

Tools

Scheduling software

MS Word

MS Excel

Job description

Front Desk Receptionist / Scheduling – Ozark Regional Vein & Artery Center

Award-Winning Team |

Monday- Thursday 8:00AM - 4:30PM

Friday - 7:00AM - 3:00PM

Ozark Regional Vein & Artery Center-recently named 2025 Best of Northwest Arkansas: 2025 Best Vein Center -is seeking a polished, energetic, and service-driven Front Desk Receptionist/Scheduling to join our growing team.

We are part of a highly respected network of healthcare practices, alongside Renew Aesthetics (2025 Best Weight Loss Clinic) and The Edge Men's Health Clinic (2025 Best of Northwest Arkansas: Men's Clinic). Together, we are known for delivering exceptional patient care, innovative treatments, and a premium experience.

If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in creating a welcoming and efficient front office experience, we would love to meet you.

What You'll Do

• Greet patients warmly and create a positive, professional first impression
• Deliver a high-touch, concierge-style experience throughout the patient visit
• Manage front desk communications including phone calls, texts, emails, and inquiries
• Coordinate and optimize the appointment schedule to ensure smooth clinic flow
• Handle scheduling changes with professionalism, empathy, and efficiency
• Assist with patient check-in/check-out and accurately process payments

What We're Looking For

• Friendly, polished, and professional presence
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a busy environment
• High attention to detail and accuracy
• Comfortable using multiple systems (e.g., scheduling software, Word, Excel)
• Team-oriented with a positive, adaptable mindset

Qualifications

• Minimum 2 years of medical scheduling / call center experience or Medical Assistant (required)
• Minimum 2 years of computer experience (required)
• Bilingual (English/Spanish) preferred but not required

Schedule & Work Environment

• Monday-Thursday 8:00 AM – 4:30 PM
• Friday 7:00 AM - 3:00 PM
• 30-minute unpaid lunch
• In-person role located in Rogers, AR

Compensation & Benefits

• $16+/hour, based on experience
• 401(k)
• Health, dental, vision, and life insurance
• Disability insurance
• Paid time off

Why Join Us

• Be part of an award-winning, growing organization
• Work in a collaborative, team-oriented environment
• Opportunity for growth across multiple specialty clinics

Location Requirement

• Applicants must be able to reliably commute to Rogers, AR 72758 or relocate prior to start.