Front Desk Receptionist (Remote)

Commerce Concierge Co; Town of Texas (WI); Remote; USD 35,000 - 55,000; Full time

Job summary

An innovative company is looking for a detail-oriented Front Desk Receptionist to join their remote team. This role is pivotal in providing exceptional customer service, administrative support, and data entry, ensuring seamless operations for both internal teams and clients. The ideal candidate will thrive in a fast-paced environment, demonstrating strong organizational skills and the ability to manage multiple responsibilities. With a focus on collaboration and professional growth, this position offers a supportive work culture and the flexibility of remote work. If you are proactive and dependable, this opportunity could be the perfect fit for you.

Benefits

Competitive salary

Fully remote work flexibility

Paid time off and holidays

Professional development and training opportunities

Supportive and collaborative work environment

Opportunities for growth within the company

Qualifications

• Experience in customer service, administrative support, or data entry is essential.
• Strong organizational and multitasking skills in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for customers via phone, email, and chat.
• Manage and maintain calendars, appointments, and meetings for clients.

Skills

Customer Service

Organizational Skills

Multitasking

Communication Skills

Problem-Solving

Education

High School Diploma

Experience in Customer Service

Tools

Microsoft Office Suite

Google Workspace

CRM Software

Job description

Job Title: Front Desk Receptionist (Remote)

Location: Remote

Employment Type: Full-Time

About The Role
We are seeking a detail-oriented and highly organized Front Desk Receptionist (Remote) to join our remote team. This role involves a combination of customer service, administrative support, data entry, and scheduling, ensuring seamless operations for both internal teams and clients. The ideal candidate is proactive, dependable, and able to manage multiple responsibilities efficiently.

Key Responsibilities
Customer Service & Support

1. Serve as the primary point of contact for customers via phone, email, and chat.
2. Assist with inquiries, troubleshooting, and issue resolution in a timely and professional manner.
3. Maintain strong client relationships by delivering high-quality service.

Data Entry & Documentation

1. Accurately input, update, and maintain records in company databases and CRM systems.
2. Review and verify information to ensure accuracy and data integrity.
3. Organize digital files and documentation for efficient access and retrieval.

Scheduling & Coordination

1. Manage and maintain calendars, appointments, and meetings for clients and internal teams.
2. Coordinate and confirm bookings, deadlines, and follow-ups as needed.
3. Arrange travel accommodations, reservations, and itineraries when required.

Administrative & Assistant Duties

1. Provide administrative support, including report generation and email management.
2. Conduct research and compile information for various projects.
3. Assist with order processing, tracking logistics, and inventory coordination.

Benefits & Perks

1. Competitive salary
2. Fully remote work flexibility
3. Paid time off and holidays
4. Professional development and training opportunities
5. Supportive and collaborative work environment
6. Opportunities for growth within the company.

Qualifications & Requirements

1. Previous experience in customer service, administrative support, or data entry.
2. Strong organizational and multitasking skills in a fast-paced environment.
3. Excellent written and verbal communication skills.
4. Proficiency in Microsoft Office Suite, Google Workspace, and CRM software.
5. Strong attention to detail and problem-solving abilities.
6. Ability to work independently while collaborating effectively with the team.
7. Reliable internet connection and a dedicated workspace for remote work.