Front Desk Receptionist — Public Service Office

Illinois Comptroller; Springfield, Northern (IL, KY); Hybrid; USD 46,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid vacation time

Paid sick time

Paid holidays

Parental leave

Job summary

The Springfield Office Associate role at the Illinois Department of Labor is based in our Springfield, IL office. This position serves as the first point of contact for constituents and offers a comprehensive benefits package including health insurance, retirement, paid vacation, sick time, and parental leave.

The regular schedule is 8:30am-5:00pm, in-office work, with a strong emphasis on customer service and accurate clerical skills.

Qualifications

• High school diploma or equivalent required.
• Two years of office experience required.
• Ability to keyboard accurately at 45 wpm.

Responsibilities

• Serve as receptionist for the Springfield office and answer calls.
• Perform clerical duties to provide office support.
• Receive, sort, screen, and deliver mail and documents.
• Monitor office supplies and kitchen items.
• Use PC databases to retrieve casefile information and match documents.

Skills

Typing speed 45 wpm

Multiline phone system experience

Office procedures

Writing skills

Education

High school diploma or equivalent

Job description

The Springfield Office Associate role at the Illinois Department of Labor is based in our Springfield, IL office. This position serves as the first point of contact for constituents and offers a comprehensive benefits package including health insurance, retirement, paid vacation, sick time, and parental leave.

The regular schedule is 8:30am-5:00pm, in-office work, with a strong emphasis on customer service and accurate clerical skills.