FRONT DESK RECEPTIONIST/PT

University Behavioral Center; Orlando (FL); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated part-time receptionist to join their team in a vibrant mental health facility. This role involves providing exceptional customer service, managing communication operations, and ensuring the safety of patients and staff. The ideal candidate will have at least two years of experience in a healthcare setting and a high school diploma. Join a supportive environment where you can make a significant impact on the lives of individuals seeking mental health services. This is a fantastic opportunity to contribute to a meaningful mission while working flexible hours on a beautiful campus.

Qualifications

• Minimum two years of experience as a receptionist in a healthcare setting.
• Active/clear license in the state of Florida is required.

Responsibilities

• Manage phone calls and relay messages effectively.
• Ensure safety and security for patients and visitors.
• Perform clerical tasks under supervision.

Skills

Customer Service

Communication Skills

Clerical Skills

Education

High School Diploma

Job description

Responsibilities

University Behavioral Center, a subsidiary of Universal Health Services, Inc. (UHS), is committed to providing intensive mental health services to children, adolescents and adults as well as detox and substance abuse programs for adults. Our mental health facility provides safe and effective inpatient treatment to assist individuals in leading more productive and fulfilling lives. The facility is located on a beautiful 14-acre campus in Orlando, Florida, and includes 112 licensed beds. We are currently seeking qualified professionals with active/clear license in the state of Florida. Previous experience in a psychiatric facility or rehabilitation program is required.

BASIC FUNCTION:

Ensures the communication and customer service operation of the hospital is provided timely and effectively at all times and provides professional customer relations to a patient population of ages 5-65+. Answers questions and gives information in person or over the telephone, based on knowledge of the hospital and regulations.

This is a Part-Time position: Friday 8pm-5pm. Sat and Sun 12p-8p

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Operates telephone to relay incoming, outgoing, interoffice, and message center calls.
2. Facilitates the implementation of security procedures by screening and directing visitors and patients as they enter the building.
3. Ensures the safety of patients, staff, and visitors in the event of an incident or emergency.
4. Acts as information clerk.
5. Performs responsible clerical tasks under general supervision using knowledge of office procedures and hospital regulations.
6. Maintains on-call lists for Administration, Doctors, PRN Pool, Pharmacy, Maintenance and others as necessary.
7. Maintain confidentially procedures for vendors and visitor.
8. Trains other personnel in performing relief telephone functions.
9. Performs all other duties as assigned.

Qualifications

Experience: Two years in a health care setting as a receptionist

Education: High School Diploma