(PT) Front Desk Attendant National Campus Orlando

USTA National Tennis Center Incorporated; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a passionate team dedicated to growing tennis in the community! This role involves assisting with court assignments, handling cash receipts, and providing top-notch customer service. You’ll be the friendly face that helps patrons navigate program offerings and ensures a smooth experience at our facility. If you’re eager to contribute to an inclusive environment and love engaging with people, this position is perfect for you. Come be a part of our mission to make tennis accessible for all!

Qualifications

• Excellent guest service skills and phone manner.
• Ability to project a professional image in interactions.

Responsibilities

• Assign court time and handle cash receipts.
• Assist patrons with program registrations and inquiries.
• Monitor locker room operations as necessary.

Skills

Guest Service Skills

Phone Manner

Computer Proficiency

Job description

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

• Assign court time and handling of cash receipts and assist with program registrations.
• Assign courts to players for open time, donated courts, private & group lessons in computerized reservation system as well as assisting patrons with program registrations and program offerings.
• Assist in answering general phone inquiries regarding reservations, prices & information and program offerings.
• Serve as information center for patrons providing them with pertinent information and changes regarding procedures and registration for tennis programs.
• Collect monies and record same for open time and teaching programs.
• Monitor locker room operations on nights / weekends, as necessary.

Who you are

• Excellent guest service skills
• Excellent phone manner
• Project a professional company image through phone and in – person interaction.
• Computerproficiency.Able to learn new programs
• This position is designated as "on-site" and requires the employee to be at the office site to complete the required tasks associated with the positon

What We Offer

The salary for this position is $18.00 per hour. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills.

Come one, come all

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.