(PT) Front Desk Attendant National Campus Orlando

USTA; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a passionate team dedicated to growing the sport of tennis! In this role, you will manage court assignments and assist patrons with program registrations, ensuring a welcoming atmosphere for all. Your excellent guest service skills and professional demeanor will shine as you interact with players and provide crucial information about tennis offerings. This is a fantastic opportunity to contribute to a vibrant community while enjoying the dynamic environment of tennis. If you're ready to serve up your skills and make a difference, we want to hear from you!

Qualifications

• Strong guest service and communication skills are essential.
• Ability to learn new computer programs quickly.

Responsibilities

• Assign court time and manage program registrations.
• Serve as an information center for patrons regarding tennis programs.

Skills

Excellent guest service skills

Excellent phone manner

Computer proficiency

Tools

Computer reservation system

Job description

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

• Assign court time and handle cash receipts and assist with program registrations.
• Assign courts to players for open time, donated courts, private & group lessons in a computerized reservation system, as well as assist patrons with program registrations and offerings.
• Assist in answering general phone inquiries regarding reservations, prices & information, and program offerings.
• Serve as an information center for patrons, providing them with pertinent information and changes regarding procedures and registration for tennis programs.
• Collect monies and record them for open time and teaching programs.
• Monitor locker room operations on nights/weekends, as necessary.

Who You Are

• Excellent guest service skills.
• Excellent phone manner.
• Project a professional company image through phone and in-person interaction.
• Computer proficiency; able to learn new programs.
• This position is designated as "on-site" and requires the employee to be at the office site to complete the required tasks associated with the position.

What We Offer

The salary for this position is $18.00 per hour. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, and unique skills.

Come One, Come All

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.