Front Desk Receptionist - Per Diem

Civita Health; Milford (CT); On-site; USD 34,000 - 46,000; Full time

Job summary

Civita Health in Milford, CT is seeking a friendly front desk receptionist to join our team. The role involves greeting visitors, answering calls, and supporting the administrative staff with clerical tasks.

You will handle mail, maintain confidentiality, and use Excel, Outlook and Word to keep records accurate. Excellent communication, multitasking, and attention to detail are essential, as is a positive attitude toward staff, residents, and visitors.

Qualifications

• Excel, Outlook and Word proficiency required.
• Ability to read, write and follow written and oral directions in English.
• Excellent phone etiquette and strong communication skills.
• Ability to maintain confidentiality.
• Multitask and stay organized in a dynamic environment.

Responsibilities

• Performs clerical duties and recordkeeping to assist the administrative team.
• Ensure confidentiality of facility information and records at all times.
• Promptly and warmly greets visitors and staff.
• Promptly and professionally answer phone calls and direct to staff.
• Distribute mail and coordinate courier pickups.
• Provides excellent customer service and general support to the facility.
• Conducts and assists with general office work.

Skills

Customer service

Communication

Multitasking

Organizational skills

Teamwork

Attention to detail

Tools

Excel

Outlook

Word

Job description

We are looking for a friendly front desk receptionist to join our team!

Job Description:

• Performs clerical duties and recordkeeping functions to assist the administrative team in meeting the needs of the facility
• Ensure proper procedures and that the confidentiality of facility information and records is always maintained
• Promptly and warmly greets visitors and staff
• Promptly and professionally answer phone calls and directs calls to the appropriate staff member
• Distribute mail (interoffice, courier and regular mail) and coordinate courier pickups
• Provides excellent customer service and general support to our facility
• Conducts and assists with general office work.
• Must be proficient in Excel, Outlook, and Word
• Must have excellent communication skills and pay close attention to detail
• Ability to multitask and have strong organizational skills

Qualifications:

• Ability to read, write and follow written and oral directions in English
• Ability to answer the phone, handle heavy phone contact in a pleasant and efficient manner
• Ability to take accurate messages and deliver message to the appropriate staff
• Ability to discern and then maintain confidential information
• Demonstrates cooperation in assisting others and ability to work as a team
• Patience, tact, enthusiasm and a positive attitude toward the staff, residents, and their support networks

Proof of COVID Vaccination is required to be eligible for this position.

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.