Front Desk Receptionist

Civita-Care-Center; Milford (CT); On-site; USD 30,000 - 42,000; Full time

Job summary

Civita-Care-Center in Milford, CT seeks a friendly front desk receptionist to greet visitors, answer calls, and support the administrative team. You will handle mail, coordinate couriers, and maintain records with confidentiality while delivering excellent customer service.

The role requires proficiency in Excel, Outlook, and Word, plus strong communication, attention to detail, and the ability to multitask in a busy office. Team oriented, punctual, and able to work with residents and staff.

Qualifications

• Must be proficient in Excel, Outlook, and Word.
• Ability to read, write and follow written and oral directions in English.
• Ability to answer the phone, handle heavy phone contact in a pleasant and efficient manner.
• Ability to discern and then maintain confidential information.
• Demonstrates cooperation in assisting others and ability to work as a team.
• Patience, tact, enthusiasm and a positive attitude toward staff, residents, and their support networks.

Responsibilities

• Greet visitors and staff promptly and warmly.
• Answer phone calls promptly and direct to appropriate staff.
• Distribute mail and coordinate courier pickups.
• Provide excellent customer service and general support to the facility.
• Conduct general office work and recordkeeping to assist administrative team.

Skills

Excel

Outlook

Word

Customer service

Communication skills

Organizational skills

Phone etiquette

Teamwork

Job description

We are looking for a friendly front desk receptionist to join our team!

Job Description:

• Performs clerical duties and recordkeeping functions to assist the administrative team in meeting the needs of the facility
• Ensure proper procedures and that the confidentiality of facility information and records is always maintained
• Promptly and warmly greets visitors and staff
• Promptly and professionally answer phone calls and directs calls to the appropriate staff member
• Distribute mail (interoffice, courier and regular mail) and coordinate courier pickups
• Provides excellent customer service and general support to our facility
• Conducts and assists with general office work.
• Must be proficient in Excel, Outlook, and Word
• Must have excellent communication skills and pay close attention to detail
• Ability to multitask and have strong organizational skills

Qualifications:

• Ability to read, write and follow written and oral directions in English
• Ability to answer the phone, handle heavy phone contact in a pleasant and efficient manner
• Ability to take accurate messages and deliver message to the appropriate staff
• Ability to discern and then maintain confidential information
• Demonstrates cooperation in assisting others and ability to work as a team
• Patience, tact, enthusiasm and a positive attitude toward the staff, residents, and their support networks

Proof of COVID Vaccination is required to be eligible for this position.

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.