Front Desk Receptionist - Per Diem

Arbour Hospital; Boston (MA); On-site; USD 25,000 - 33,000; Part time

Job summary

Arbour Hospital in Boston is seeking a per diem Front Desk Receptionist to warmly greet patients in person and on the phone, directing inquiries and creating a calm, supportive environment.

Responsibility includes scheduling to optimize provider availability, updating patient records, collecting charges, and assisting with basic administrative tasks while delivering compassionate, professional service.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: proficient in using a switchboard and computer in a busy front-desk setting.
• Skills: able to type ~40 words per minute with excellent interpersonal skills.

Responsibilities

• Greet patients professionally in person and on the phone.
• Answer questions or refer inquiries efficiently.
• Optimize provider schedules and patient satisfaction with scheduling.
• Notify providers of patient arrivals and update records.
• Verify financial records and collect patient charges.
• Maintain office inventory and equipment; order supplies as needed.

Education

High School Diploma or equivalent

Tools

Switchboard

Computer

Job description

Per Diem Front Desk Receptionist

Arbour Hospital is hiring a per diem Receptionist.

About Arbour Hospital

Arbour Hospital is an important community resource for a wide range of vital behavioral healthcare services. We treat primary psychiatric and substance abuse disorders and constantly strive to meet the needs of our communities with treatment that address individualized behavioral health needs. At Arbour Hospital, we work diligently and compassionately to provide patients and their families with high-quality care and service excellence across a continuum of specialized behavioral health services. We have proudly served the residents of the greater Boston area since 1909. Our medical staff consists of psychiatrists who average 20 years of practice at our facility, providing a solid and trusted foundation for our patient-focused approach to behavioral healthcare. We stand ready to provide compassionate care through inpatient treatment and a strong continuum of aftercare services, community-based programs, and day treatment.

Website: https://www.arbourhospital.com/

Responsibilities

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Requirements

Qualifications

• Education: High School Diploma or equivalent;
• Experience: Experience operating switchboard, computer, and other business equipment
• Skills: Ability to type a minimum of 40 words per minute. Excellent interpersonal and customer service skills. Strong ability to multi-task.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.